Our Privacy Promise

RD1st Privacy Promise

Statement

We (Relational Dynamics 1st Ltd ) are committed to protecting your privacy.

Transparency: We do not ‘harvest’ data and only store personal data which has been freely given. This is usually via booking forms, contractual information or you have personally signed up to an RD1st mailing list. We are confident that the information we hold, in relation to individuals, is fit for purpose and collected for legitimate interest. We never share information nor sell/distribute mailing lists/data.

Security: We are committed to always follow industry best practices to ensure your data is stored safely and securely. We protect the confidentiality, accuracy and availability of the information we collect about you. If we communicate with training cohorts via email, we use BCC until the training cohort have given permission for otherwise. Data is stored in password protected computers. Paper data is kept in lockable filing cabinets

Third Parties:

We are confident that Mailchimp, as an email platform, adheres to GDPR regulations.  We use Mailchimp to communicate with our data base. Privacy Policy

We are confident that Eventbrite, as a booking platform, adheres to GDPR regulations. We use Eventbrite for booking some, not all, training events. Privacy Policy.

Coaching Culture at Work (CAW): CAW is our accrediting body for the accredited coaching training. CAW keep a name and email record of all accredited RD1st Coaches. We are confident CAW, as an accrediting body, adheres to GDPR regulations.  Privacy Policy

Control: We will always give you control over the email marketing you receive from us and you can opt out any time, should you no longer wish to receive communications from us. This can be achieved via the unsubscribe button on all of our emails or through contacting us directly.

*Coaching Services: Should you engage RD1st to provide coaching or supervision services, a separate contract is issued detailing the confidentiality clauses in relation to the work.  As per the conditions in the RD1st coaching contract, we may disclose your personal information to third parties where we are legally required to do so. You will be informed if this is the case. Your records are held, securely, for no more than five years and then destroyed. We hold records for five years in case a client wishes to return to coaching/supervision. Your records may be destroyed sooner on request.

Retention of your data: We only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so. We delete data at different times depending on the nature of the data;

i) Coaching/Supervision Records and Data: up to 5 years

ii) Booking Forms: 24months

iii)   Invoice Records: 7 years or as required by HMCR

iv) Mailing Lists: until you unsubscribe

Your Rights.

You have the right to ‘be forgotten’ (please contact Deb Barnard directly if you choose this).

You have the right to request information about the personal data we hold on you at any time.

You have the right to request changes, updates or removal of your data.

 

Data and Privacy Officer: Deb Barnard (please click name for email address)

This policy was last updated on 7th June 2018.